July 31, 2019

    Reduce the Swivel

    As HBR says, “the biggest problem with analyzing data is often accessing it.” Furthering this point, Forrester found “59% of workers struggle to find the sources of information they need.” Obviously, this fight with data isn’t good for anyone – but especially not for your customer support and IT teams.To illustrate this all too common problem we ..
    July 24, 2019

    Be More Productive With Attivio: Version 5.6.1

    We recently released an update to our Platform, 5.6.1. This latest update is aimed at improving admin productivity and further simplifying the user experience with Attivio. Among the important new features in this release are:An updated Connector AdminConnector SDKMulti-level facetsA number of new performance improvements.We’re excited for you to get your ..
    July 11, 2019

    Data Silo Unification

    Are your employees and customers having to wade through oceans of structured big data and unstructured documents, in other words data silos, to find relevant answers and insights to their questions?If so, there are several key technologies required to deliver the results your employees and customers need.In the latest Forrester Wave™, Attivio scored a five..
    June 28, 2019

    Vote Attivio Early and Often!

    Attivio is nominated for two awards, and we’d love you to help us win by voting! Voting is easy and won’t take more than two minutes of your time.1. The first nomination is the KMWorld Readers' Choice Awards Program. KMWorld is asking you to identify the winning information management solutions, products, and services. There are 15 categories in which to..
    June 19, 2019

    Attivio Rocks Boston TechJam 2019

    For a gloomy Thursday afternoon, Boston TechJam definitely rocked.As everyone from Boston already knows, and recent surveys highlight, Boston is one of the best cities in the country to launch a new company, particularly in technology. Our top-tier academic institutions and students, world-class venture capitalists, incubators, and an ecosystem of supporting..
    June 17, 2019

    A Practical Guide To Machine Learning

    We recently teamed with TSIA for a recorded Q&A about machine learning and AI as it relates to its use in support organizations and their particular needs.The idea for this webcast came from our time at a recent TSW show. We spent a lot of time at the conference talking to people about these technologies. While people were genuinely interested in the cap..
    May 31, 2019

    A Leader in Cognitive Search

    It’s been a good week at Attivio. Along with having Monday off to celebrate Memorial Day, this week Forrester recognized Attivio as a leader in its latest Forrester Wave™ report assessing the Cognitive Search industry. After an evaluation of 12 vendors, Attivio was given the highest possible scores in 14 of the 24 measured criteria, including intent, tun..
    May 15, 2019

    Knowledge 19: Attivio’s Week in Vegas

    And that’s a wrap, Knowledge 19 is in the books and Attivio was thrilled to be a part of it. With over 20,000 attendees (a mix of ServiceNow customers, prospects, and partners) out in full force it was a week of compelling keynotes, in depth customer stories, and insightful and fun conversations on the expo floor. We all know what happens in Vegas, stays i..
    May 9, 2019

    Do Chatbots Know NLP?

    We recently posted a blog titled, What is Natural Language Understanding (NLU) that explained why NLU, a subset of Natural Language Processing (NLP), is getting more attention as businesses look to conversational interfaces (e.g. Alexa) and AI-powered chatbots to handle everything from customer support to sales to filing insurance claims.As explained in the ..


    Gartner Magic Quadrant for Insight Engines 2019
    Attivio was recognized for our completeness in vision and ability to execute.